When you use Konak Homes, we collect information to provide better services and a smooth experience. This includes personal information you give us when creating an account, such as your name, email address, phone number and password. If you are a property owner or agent, we also collect property details like location, price, size and features. We collect payment information for any paid listings or services, but this is handled securely through our trusted payment partners. Additionally, we may collect non-personal information such as your IP address, browser type, and pages you visit to understand how our website is used and improve our services
The information we collect is used for several purposes. We use it to operate and improve the Konak Homes platform, ensuring that property listings are accurate and easily accessible. Your information helps us respond to inquiries, connect buyers or renters with property owners, and process payments and withdrawals securely. We may also use your information to send updates, notifications, or promotional messages about our services. You can choose to opt out of promotional communications at any time. Additionally, we use information to maintain the security of our website, prevent fraud and ensure compliance with our policies
We respect your privacy and do not sell your personal data to third parties. We may share information in specific circumstances, such as with property owners or agents to respond to your inquiries, or with payment processors to complete secure transactions. We may also share information when required by law, for legal purposes or to protect the safety and rights of Konak Homes and its users. Any sharing of your data is done with strict safeguards to protect your privacy
Konak Homes uses cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences, show relevant listings, and understand how visitors use the platform. This information allows us to improve the website and provide better services. You can disable cookies in your browser settings if you wish, but some features of the website may not work as intended if cookies are turned off
We take your privacy seriously and use appropriate measures to protect your data. All sensitive information, including payment details, is transmitted securely using trusted encryption methods. While we strive to safeguard your information, no online system can guarantee complete security. You are responsible for keeping your account login details confidential and for informing us immediately if you suspect any unauthorized access to your account
As a user of Konak Homes, you have several rights regarding your personal information. You can request access to the information we hold about you and ask for corrections if your data is inaccurate. You may also request the deletion of your account and personal data, subject to legal or contractual obligations. Users have the right to opt out of receiving promotional emails or messages at any time. To exercise these rights, please contact us using the information provided below
Konak Homes is not intended for individuals under 18 years old. We do not knowingly collect information from children. If we become aware that we have collected personal data from a child, we will take immediate steps to delete it from our systems
We retain personal information only for as long as necessary to provide services, comply with legal obligations and enforce agreements. Information related to property listings, account activity and payments may be retained for record keeping and business purposes, even if you no longer use our platform
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the date of the latest update. By continuing to use Konak Homes after updates, you agree to the revised policy. We encourage you to review this page regularly to stay informed about how we protect your information
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact Konak Homes at info@konakhomes.co.ke. We are committed to addressing your concerns and protecting your privacy.